Refund policy
We want you to love your CALOR sauna hat. If you're not happy with your purchase for any reason, you can return it within 14 days of delivery for a refund.
How to return
- Email info@maynenterprise.com within 14 days of delivery with your order number.
- We'll send you return instructions. We cover the cost of return shipping within Australia.
- Send the hat back in its original condition with its packaging where possible.
Refunds
Once we receive your return, we'll process your refund to your original payment method. Refunds usually appear within 5–10 business days, depending on your bank.
Faulty or damaged items
If your hat arrives faulty or damaged, email us a photo at info@maynenterprise.com and we'll send a replacement or a full refund, whichever you prefer.
Your rights
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this policy limits your rights under the Australian Consumer Law.
CALOR is a brand of Mayn Enterprise Pty Ltd, 63-73 Ann Street, Surry Hills NSW 2010, Australia.